All orders are processed Monday through Friday from 8am - 6pm excluding holidays.

Please allow 1-2 days for processing. All orders are shipped via USPS and take 2 to 5 days after processing has been completed.

All hot tools sales are final. Exchanges only. In the event that you may need to exchange a product, it must be within 7 days of receiving your order. Shipping cost is paid by the customer.